Which digital tools will we be introducing to support administrative processes at Freie Universität in the future? What are we planning for the short- and medium-term, and how do we want to develop as we move forward?

The second event in our informational series on Freie Universität’s digitization strategy will take place on August 28, 2023, from 12:00‒1:30 p.m. (C.E.T.) This time, we will be introducing the IT Service Management Portal (ITSM Portal), an important outcome of the university’s FUtureIT project. This portal aims to provide a transparent, centralized overview of the IT services available at Freie Universität, illustrating how support processes are structured and organized across the newly created regional teams and FUB-IT as a whole. In the future, all university members – students, instructors, employees, guests, and alumni – will be able to use the ITSM portal to access all IT services at Freie Universität, as well as to ask IT-related questions or request IT services, e.g., a guest account. Please see https://www.fu-berlin.de/en/sites/futureit/news/itsm-update/index.html for more information.

All employees and researchers at Freie Universität Berlin are warmly invited to attend the online event. Of course, you will have the opportunity to ask questions. The event will be accompanied by the Director of Administration and Finance (temporarily entrusted with the performance of official duties), Andrea Güttner; the Chief Information Officer, Professor Jochen Schiller; the ITSM team, and participants in the FUtureIT subproject “ITSM.” It will take place in German.

If this prevents you from being able to attend the event, but you would still like to learn more about the university’s plans in this area, please send an email to cio@fu-berlin.de. We will then make arrangements to provide additional information in English.

Webex-Link: https://fu-berlin.webex.com/fu-berlin-en/j.php?MTID=me41cae830a9371c017eae87815a3401e

This event forms part of an informational series on Freie Universität Berlin’s digitization strategy. The next installment after this will take place on October 23, 2023. More information about the event will be provided on this page at a later date.

As a follow-up to the event on July 10, 2023, we have put together a collection of questions on E-recruiting and electronic business trip management (in German) that were submitted to the project leads during or after the event.