First try logging in to the ZEDAT Portal (https://portal.zedat.fu-berlin.de/index.html) to see if the problem persists. Please make sure you have entered your password correctly.

If the password is correct and you are still unable to log in, please report your issue to the Freie Universität Berlin Info Service hotline by telephone at 838-77770 or by email at: cm-hotline@fu-berlin.de, stating the content of the error message.