Student Records and Registration Office's Self-Services – the most frequently asked questions and answers
The Student Records and Registration Office's Self-Services portal is an online platform where students can complete various administrative services of the Student Administration from the comfort of their own home.
Here you will find answers to the most frequently asked questions about the use and functions of the portal.
Orientation
You can access the Student Records and Registration Office Self-Service portal via your Zedat portal. Go to the “Dienste” tab and click on the link “Self-Services der Studierendenverwaltung".
Self-Service Screenshot: Language
You can switch the interface of the Self-Services to English. To do so, please click on your name in the upper right hand corner and choose "English" in the dropdown menu.
Technical problems or errors
You can often resolve errors by deactivating your pop-up blocker, emptying the cache, permitting cookies, or restarting your browser.
The Self-Service portal works in all browsers, though it seems to work best in Google Chrome.
If you try all of the above steps but are still receiving error messages, please contact the Info Service at +49 (0)30 838 77770 or at cm-hotline@fu-berlin.de . Please have your student number ready.
I am using a tablet with an external keyboard.
Whether or not you are using an external keyboard, you still need to select the tabs using the touchscreen.
